Hardwick Legal Privacy & Cookies Policy

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This privacy and cookie policy applies between you, the User of this Website and Hardwick Legal Solicitors, the owner and provider of this Website. Hardwick Legal Solicitors takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. Please read this privacy policy carefully.

Definitions and interpretation

In this privacy policy, the following definitions are used:

Personal Data	Personal information that you submit to Hardwick Legal Solicitors via the Website. This definition incorporates, where applicable, the definitions provided in the GDPR;
Cookies	a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
Hardwick Legal Solicitors,  we or us	Hardwick Legal, is authorised and registered by The Solicitors Regulation Authority Number 508453 and whose registered office is at Brook House, 222 Blackwell Road, Huthwaite, Nottinghamshire, NG17 2RF;
GDPR	the General Data Protection Regulation
UK and EU Cookie Law	the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;
User or you	any third party that accesses the Website and is not either (i) employed by Hardwick Legal Solicitors and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Hardwick Legal Solicitors and accessing the Website in connection with the provision of such services; and
Website	the website that you are currently using, https://www.hardwicklegal.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

In this privacy policy, unless the context requires a different interpretation:

1. 1. the singular includes the plural and vice versa;
   2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
   3. a reference to a person includes firms, companies, government entities, trusts and partnerships;
   4. “including” is understood to mean “including without limitation”;
   5. reference to any statutory provision includes any modification or amendment of it;
   6. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

This privacy policy applies only to the actions of Hardwick Legal Solicitors and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

Purpose of collecting data and our legal reason for processing

We collect data (please see below for the type of data we collect under Data Collected), including Personal Data, to provide our service to you. Under Article 6 (1) (b) our main lawful basis for processing your data is to enable us to fulfil the contract that we have.

As part of our commitment and legitimate interest to keep improving our service, we may process your data for management and statistical purposes. This will be further highlighted below. We may also process your data to comply with any legal obligation that may be placed upon us.

We will never share your Personal Data (outside the scope of this privacy policy) with a third party without first gaining your explicit and express consent.

Data collected

1. We may collect the following types of data, which includes Personal Data, from you (this is not an exhaustive list):

1. 1. Name
   2. Contact Information such as email addresses and telephone numbers;
   3. Demographic information such as postcode, preferences and interests;
   4. IP address (automatically collected);
   5. Web browser type and version (automatically collected);
   6. Operating system (automatically collected);
   7. A list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);

Our use of Data

For purposes of the GDPR, Hardwick Legal Solicitors is the “data controller”.

We will retain any Data you submit for 12 months.

All Personal Data is stored securely. For more details on security see the clause below (Security).

Any or all of the above data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, data may be used by us for the following reasons:

1. internal record keeping;
2. improvement of our products/services;
3. transmission by email of promotional materials that may be of interest to you;

in each case, in accordance with this privacy policy.

Third party websites and services

Hardwick Legal Solicitors may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website. The providers of such services have access to certain Personal Data provided by Users of this Website.

Any data used by such parties is used only to the extent required by them to perform the services that we request. Any use for other purposes is strictly prohibited. Furthermore, any data that is processed by third parties will be processed within the terms of this privacy policy.

Links to other websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes in business ownership and control

Hardwick Legal Solicitors may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Hardwick Legal Solicitors. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the data for the purposes for which it was originally supplied to us.

We may also disclose data to a prospective purchaser of our business or any part of it. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Controlling use of your Data

Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:

1. use of Data for direct marketing purposes; and
2. sharing Data with third parties.

Functionality of the Website

To use all features and functions available on the Website, you may be required to submit certain Data.

You may restrict your internet browser’s use of Cookies. For more information see the clause below (Cookies).

Accessing your own Data

You have the right to ask for a copy of any of your personal Data held by Hardwick Legal Solicitors (where such data is held). Please contact us on the details provided in the policy.

Security

Data security is of great importance to Hardwick Legal Solicitors and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.

If password access is required for certain parts of the Website, you are responsible for keeping this password confidential. We endeavour to do our best to protect your Personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website.

Your Rights

You can exercise any of the following rights by contacting us.

Your rights in relation to your personal information are:

• Right to object: If we are using your data because we deem it necessary for our legitimate interests to do so, and you do not agree, you have the right to object. We will respond to your request within 30 days (although we may be allowed to extend this period in certain cases). Generally, we will only disagree with you if certain limited conditions apply.

• Right to rectification: the right to rectify any personal information we hold about you which may not be correct. If you have any queries regarding this, please contact us.

• Right to restrict processing: you have the right to restrict us processing your personal data if it is inaccurate, we have no lawful ground for processing the data or we no longer need the data.
• Right to withdraw consent: you may withdraw your consent at any time.

• Data Subject Access Requests (DSAR): Just so it’s clear, you have the right to ask us to confirm what information we hold about you at any time, and you may ask us to modify, update or delete such information. At this point we may comply with your request or, additionally do one of the following:
  • we may ask you to verify your identity, or ask for more information about your request; and
  • where we are legally permitted to do so, we may decline your request, but we will explain why if we do so.

• Right to erasure: In certain situations, (for example, where we have processed your data unlawfully), you have the right to request us to “erase” your personal data. We will respond to your request within 30 days (although we may be allowed to extend this period in certain cases) and will only disagree with you if certain limited conditions apply. If we do agree to your request, we will delete your data but will generally assume that you would prefer us to keep a note of your name on our register of individuals who would prefer not to be contacted. That way, we will minimise the chances of you being contacted in the future where your data are collected in unconnected circumstances. If you would prefer us not to do this, you are free to say so.

• Right of data portability: If you wish, you have the right to transfer your data from us to another data controller. We will help with this – either by directly transferring your data for you or by providing you with a copy in a commonly used machine-readable format.

• Right to lodge a complaint with a supervisory authority: You also have the right to lodge a complaint with your local supervisory authority, details can be found below under the paragraph titled ‘If you want to make a complaint’.

Cookies

This Website may place and access certain Cookies on your computer. Hardwick Legal Solicitors uses Cookies to improve your experience of using the Website and to improve our range of services. Hardwick Legal Solicitors has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Hardwick Legal Solicitors to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

This Website may place the following Cookies:

Type of Cookie	Purpose
Strictly necessary cookies	These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical/performance cookies	They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies	These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies	These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

Changes to this privacy policy

Hardwick Legal Solicitors reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

You may contact Hardwick Legal Solicitors by email at glg@hardwicklegal.com

If you want to make a complaint?

If you are unhappy for any reason in respect of how we process your information, you should contact us in the first instance. We would then try to work with you to resolve any issues that you may have.

If you are still unsatisfied, you have the right to lodge a complaint with the Information Commissioners Office. Please see their details below;

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Phone: 03031231113
Email: casework@ico.org.uk